Our Clients

Our mission is to cultivate enduring partnerships built on mutual success.

We believe in fostering relationships grounded in taking a long-term approach to solving problems. Through transparent communication, innovative solutions, and a commitment to excellence, we have demonstrated the unique ability to align our incentives with those of our clients and meet both short-term and long-term goals.

Prologis

With numerous billing structures and increasing costs, confusion around invoicing was the norm. See how Nobel was able to standardize all contracts for Prologis.

Challenge

  • Increasing Costs due to service providers dictating expectations
  • Over 1,000 properties with varying billing structures, creating confusion over what’s included or not included in contracted rates
  • Difficulty reviewing invoices against service expectations and weather conditions to ensure the service performed was necessary
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Solution

  • Rebid all contracts under one pricing structure as described by the client 
  • Revise the Statement of Work to set expectations for service and eliminate unnecessary service 
  • Shift identification of properties with higher needs to the Client level 
  • Ongoing monitoring of invoices against weather and Statement of Work to ensure compliance 
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Results

  • Recontracted all suppliers to company standards 
  • Invoice monitoring services implemented across all markets 
  • Reduced spend in first season by $1 Million annually
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UPS

A localized system of management gave UPS little visibility into their overall spending. Using a phased approach, Nobel was able to centralize vendor management and yield savings.

Challenge

  • Each client location sourced and managed snow locally, giving little visibility to overall spend 
  • Centrally managing the sourcing of snow services required a high degree of change management and executive support
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Solution

  • Phased approach took 80% of spend / 50% of locations under management in Year 1 with remaining locations following in Year 2 
  • Consistent scope of work and bill codes gave visibility to locations requesting more service than necessary 
  • Using data, business cases were made to remove suppliers with questionable billing practices
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Results

  • In 4 years, supplier base reduced by 75% 
  • Achieved 23% Year-over-Year savings through competitive bidding and detailed invoice review
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TD Bank

Rigid contracts and poor service were hindering TD's operations and increasing spend. Nobel stepped in to negotiate pricing changes and put an end to persistent service failures.

Challenge

  • IFM Provider had fixed-rate snow contracts across an 800 property east coast portfolio 
  • Even with poor service, spend was increasing despite decreasing snowfall totals 
  • End-client was threatening to cancel IFM contract if improvements were not made
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Solution

  • Existing service providers converted to per service pricing model 
  • Immediately, service failures stopped and end-client satisfaction improved drastically 
  • Over time, contracts were re-bid, decreasing service pricing with low supplier churn
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Results

  • In 7 years, client has saved $20 Million by switching pricing model
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